Already a Member of Jac’s Community?

Registered Customers

If you have an account with us, please log in.

You may login with either your assigned username or your e-mail address.
The password field is case sensitive.
Forgot Your Password?

Privacy Policy: Our Commitment to Security

Jac-okeeffe.com protects your privacy and does not share your email address or other personal information it receives with any outside parties. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online or through written communication. All information provided by you is secured and maintained confidentially.

If you have any questions, please email customersupport@jac-okeeffe.com

Information Collection

Jac-okeeffe.com is the sole owner of the information collected on Jac-okeeffe.com other than credit card information which goes directly to our payment processing partners.

Order

We request information from customers on our order forms. A customer must provide contact information (such as name, email, phone) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to complete customer's orders. If we have trouble processing an order, the information is used only to contact the user.

When You Contact Us

If you contact our customer service, we will collect contact information such as your name and email address. This information is used to respond to your question or request.

Cookies

Like most websites, when you visit our website, we use cookies (data files) to connect to your web browser.  The cookies we use for the Shop page perform certain essential security functions, like letting us know if you have an account with us, and if you are logged in or not, and if so, which account you're logged into, so you receive the correct information for your account.  It also helps you make purchases, for example, giving you the correct shipping information. These cookies are only used to navigate site features. They cannot carry viruses or install malware on your computer.  The information you provide is always used in a safe and secure manner, in keeping with our Privacy Policy, noted above.

Log Files

Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the sites, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use information to maintain the proper technical functioning of the site.

Communications from the Site

We send out two types of email communications. 1) Service related emails - i.e. order confirmations emails, forgotten password emails. 2) Satsang e-newsletter. These are information only emails that a customer has to 'opt-in' to and they always include an opt-out option.

SHARING

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Third Party Intermediaries

We use an outside company for credit card processing to collect money from customers' credit cards. These companies do not automatically retain, share, store or use personally identifiable information for any secondary purposes.

Links

This website contains links to other sites. Please be aware that we, Jac-okeeffe.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by these websites. We do not share Personally Identifiable Information for any unknown or unrelated uses.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done by emailing our Customer Service (customersupport@jac-okeeffe.com) or logging into your account on the website.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please email manager@jac-okeeffe.com