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Below are some frequently asked questions about the website. If you have further questions or would like to contact Jac, please send an email to admin [at]

For media inquiries, please contact Renata at renata [at]

If you would like to give feedback to Jac, please click here.

  • Who do I contact for questions about the site and product purchases?
    For questions about the site and product purchases please contact
  • How do I register for an account on the website?
    Before you can make a purchase or register for an event you have to register with the website first. Use the email address you most frequently check. This email address will receive information about your product and event orders. Step 1: click the Log in button at the top right of the menu bar. It is visible no matter what page of the website you're on. Step 2: If you have registered on the site before, you can enter your email and password to log in. If this is your first time making a purchase on the site, click "Sign Up". Step 3: Enter your information on this page including your email address and choose a password. That's it! You're all set and can now register for events and purchase from the Shop. Check out the other FAQ on how to register for the Truth Serum Cafe for more instructions on event registration.
  • How do I register for the Truth Serum Cafe?
    Before registering for an event please make sure to register for an account on the website. Check out the FAQ above with instructions on how to register for an account. If you already registered with the site, click the "Log in" button at the top right of the menu bar and enter your email address and password. After logging in, select the Truth Serum Cafe date you would like to attend and click the red RSVP button. If you have not logged in to the site yet you will be prompted to do so here. Next, select the ticket price you'd like to pay by clicking the plus symbol (+) next to the ticket price for however many tickets you'd like to buy. Then click "Checkout". On the next page you can enter your buyer information including name and email address. When you click "Continue" you'll be brought to the payment page. Here you can securely enter your credit card details or choose to pay via PayPal. Click the red "Place Order" button and you're all done! You'll receive an email confirmation at the email address associated with your website account. If you'd like to register for multiple dates of the Truth Serum Cafe they must each be done separately. So after purchasing for one date, you can return to the Truth Serum Cafe main page and select RSVP for the next date you'd like to attend and go through the registration process again. If you have further registration questions, please don't hesitate to contact us at:
  • Where do I find my purchased products?
    If you pruchased a digital file such as an audio file, retreat audios, downloadable CD, audible, or an ebook, you will receive an email from <> with a downloadable link to your digital orders. These orders will also be available for download under My Orders under your login name. If you purchased a video channel subscription on the Watch page under Shop, you will receive an email from Admin support to letting you know the duration of your subscription. You can access the purchased channel by clicking on the Video channel icon from the Watch page under Shop. Please contact for any questions you may have on the purchased products/subscriptions.
  • Are Jac's downloads compatible with both Apple and Android?
    Yes, downloadable files are single or grouped. When grouped, you will receive a zip file that contains the individual files. Click the “Download” button to save the audio or Zip file on your PC. After you have successfully downloaded the MP3, open iTunes to transfer the file. Click “File” and choose “Add file to library”. Connect your iPad to PC using a USB cable and sync your iPad to transfer files.
  • Spiritual terms explained.
    Absolute That which is constant and beyond all modification. Synonymous with God. Awakening To be awake is to recognize and know that you are neither body nor mind. Abiding awakening is synonymous with self-realization and enlightenment. Abiding awakening is a state of being where one no longer identified with thoughts. Self referenced thinking ceases. Consciousness Consciousness is the self-contained capacity that manifests form and formless and reflects its own creation unto itself. It therefore has the capacity to imagine its own existence. It includes individual consciousness, which comprises the dreaming and waking states. Discernment The ability to recognize what is not evident to the thinking mind. In the absence of judgment, discernment reveals what is true. The ability to discern is fundamental to spiritual maturity and wisdom. Duality A mode of perception where the perceiver is the subject and all that is seen is objectified and therefore different to the subject. Duality requires a belief in separation. Duality shows up when pure consciousness perceives itself as an individual personal and misidentifies with the physical body. Existence Existence is manifest with the thought ‘I am’. Liberation A stateless state wherein concepts cannot influence action. All actions come from consciousness without interference from the conceptual mind. It is the state of being fully human where mind serves consciousness. Mind no longer has the capacity to influence action. Matter Matter is the perception of particles manifesting in physical form. Natural State The natural state prevails when attention is resting where it arises (within). The natural state is not a state of mind, though experientially there is calm, peace, joy, relaxed ease and happiness. It can also be experienced as emptiness where nothing is absent. Identification with thoughts does not arise in the natural state. Non Duality A mode of perception where what is perceived is inseparable; all particulars are part of the same unity. Individuality disappears. There is only the subject or non dual presence. Equanimity is perceived. Pointer Pointers indicate a direction and not a destination. A destination by contrast would engage the mind in a conceptual idea of what is expected. A pointer allows an open space for that which is beyond mind to reveal itself to individual consciousness. Prior to Consciousness This is a pointer until it ceases to be a pointer! Reality That which is constant and unchanging. It is neither phenomenal nor conceptual and is best used to differentiate from that which is unreal, and changing. Resistance Avoiding, denying or pushing away that which is present. Self Honesty Having no self-judgment and no pretense with regard to ones own journey. Not hiding behind beliefs, image or ideas. Recognizing without deflection. Spiritual Practice Spiritual practice is a natural ceaseless orientation towards Reality. Spiritual practice is inevitable because your true nature is inherently motivated to reveal itself through experience. Stepping Back Withdrawing attention from any single mode of perception. Shifting to a wider perspective. Truth Truth is the non-conceptual recognition of what is Real. Truth is intuitively known to be Reality when there is full clarity about what is false. Truth cannot be objectified and it follows that there is nothing to ‘get’.

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